A lot of upside at Saudia (via Shearwater Blog)

Back in the days when I was working and living in Madrid (not really that long ago at all), I was involved in one part of a larger deal with Saudi Arabian Airlines, with my part primarily being selling the suite of tools to automate website bookings post PNR creation. I remember when working on that deal thinking how much potential there was to increase automation to improve customer service in so many areas of the airline, but in most cases I te … Read More

via Shearwater Blog


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i love the world of Peace
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